Frequently Asked Questions

Find answers to common questions about our products, courses, and policies.

What makes Real Fiber Brows different from normal PMU?

Real Fiber Brows utilize advanced synthetic fibers applied with specialized techniques to mimic hyper-realistic brow hairs, adding tangible volume and texture rather than just flat pigment.

Do you offer international shipping?

Yes! We ship worldwide. Shipping costs and estimated delivery times will be calculated automatically at checkout based on your delivery address.

How do I access the eCourses after purchase?

Once your payment is verified, you will receive an automated email containing your login credentials and instant access to the eCourse learning portal.

What payment methods do you accept?

We accept all major Credit Cards (Visa, Mastercard), as well as Bank Transfers and Virtual Accounts for our Indonesian customers.

Do I get a certificate after completing an eCourse?

Yes, upon successfully completing all modules and submitting required assignments for our Mastery courses, you will be awarded a digital Certificate of Completion.

Can I return a product if I change my mind?

Due to strict health and hygiene standards in the SPMU industry, we only accept returns of unopened and unused physical products within 7 days of delivery. eCourses are non-refundable.

Are the synthetic brows safe for sensitive skin?

Yes. Our synthetic brow fibers are manufactured to medical-grade quality standards, making them suitable for use on sensitive skin types. Always consult with a professional before application.

How long do the results last?

When applied correctly using our technique, Real Fiber Brows can last 1–3 years depending on your skin type, aftercare, and sun exposure. Touch-up sessions are recommended annually.

Still have questions?